It is arduous to find something to write about that doesn’t make me mad. Everything on the news, every email from a factory, any text message from Southwest Airlines about […]

Effective July 16th, the Farm AV began representation of Leon Speakers and Salamander Designs in Colorado, Utah and Wyoming. “Audiovisual technology is now mission-critical everywhere,” explains John Hood, CEO and […]

 I’m searching for a new name for what my company does. Many of you reading this experience my company in different ways. We do a lot of stuff. Most of […]

I mention the fact that I have had this job for 27 years frequently. Sometimes it seems like forever….and sometimes it feels like I am just getting started. Now is […]

It was around 1990. My customer, Anatole, came into the music store to buy an amplifier. He wanted a Crown MicroTech 1200. Great amp, by the way. Rock solid amp….at […]

Service is the New Sales I’ve sat through my share of keynote speeches and presentations. They usually begin with the speaker laying out his or her unique qualifications or expertise […]

Years ago in this forum I was pretty vehement about the conference room table. It seemed to me that this magical piece of furniture had lost it’s way. It is […]

Last week, I found myself at a bar called O’Sullivan’s. This bar is not just famous for having the most apostrophes in a single name of any bar. It has […]

The Hidden Costs of Expensive CRM I recently had a chat with a colleague who took a sales job at a big, big company. We were chatting about why, after […]

Survey Says…  “It isn’t a TOILET” I recently wrote a piece regarding TaaS, or “Toilet as a Service”.   The point I was trying to make is that most of the people that […]

The AV Sausage Machine I remember walking into the lobby of a prominent Silicon Valley tech company.  It was one of probably 20 or 30 lobbies in the region for this […]

I was asked the other day to go “commission” a system that involved over a dozen wireless mics.  It was a great customer, and he just wanted to make sure […]